Coordinated Care

"Instead of just helping it. Is hurting people"

"Not very user-friendly. App keeps changing my PCP to one I've never heard of. I have to call CS every mth to change it back. Earned $Rewards$ for Annual Preventative Screenings, never show on App. I must call CS, and have them Manual Add Rewards each time. Trying to find a New PCP/Spec. through App is a JOKE! Most Dr's on list aren't even in my Network or they don't accept my Insurance. So what's the point of even having an App if it doesn't work and gets worse over time? VERY DISAPPOINTING!"

"This app is subpar in comparison to the service that it is representing. This company really needs to put some energy into application development."

"Absolutely worthless app. You can put in all your info, go to appointments, change doctors and bothing changes. Everything is the same from when you first set it up...a much needed update to the app should be necessary. This is your medical info and should be current not so behind. And when i say behind i mean 6 years behind. 🙄"

"The language displayed is not english and it did not give me an option to choose language."

"It don't give me an option to add both my kids 😒 only one and I can't see anything"

"Absolute garbage. It has never allowed me to long in.... I've downloaded it three times in hopes that it'll work and it doesn't. 8/10/2020 Update..... nothing has changed..... app is still garbage. Won't let me on."

"On the ID card, multiple images stack up vertically and cover my name. The health library doesn't return any search results. Works very well otherwise."

"I have tried over and over to register to use app, but it will NOT allow me to register. I've uploaded app several times with no resolution. I've emailed app developer for assistance with no response as of yet. I am completely frustrated and disappointed!"

"The find a doctor feature is almost completely useless. You cannot browse doctors using any criteria, you can only get results if you type a name in. So it's more like find a specific doctor whose name you already know. Also the hours listed for the doctors are suspect. Everyone is closed Thursdays? Literally everyone?"